Service support

After-Sales

In SS, we are committed to provide high quality service and support, when you call SS service department, you will get from our experienced service team of professional help, we can ensure your analyzers / instruments are able to run continuously.

To provide you with comprehensive high quality service is our mission, which runs through our services, we are proud in the establishment and operation process of the customer can always provide timely and effective service.Our analyzers and  instruments comws with one year warranty, if you have any questions please feel free to contact our sales and after-sales.

If you have any service and after-sale issues and feedback, please contact the following;Your feedback will give us constantly improvement, optimize our service and equipment, so that we can offer international standard service to you.

Technical training, product training

We provide customers and partners of technical training, products technical training.

Maintenance contracts

We attach importance to the end user demand for  immediate response and provide response service 24 hours a day, 365 days in order to meet the needs of customers, maintenance service contract is to satisfy customer's requirements

Spare Parts

Our company is also widely available analyszer spare parts and components, we also provide various brand GC and LC spare parts. .If you have any questions or need quotation, please contact our parts department.

Telephone: +6019-988 1780

E-mail: service@sampling-systems-asia.cc

Please keep the serial number of the instrument and clearly describe the problem clearly, note attached to the drawings.